home.smartcloud.com.au / home.redmap.com issue

Incident Report for Redmap

Resolved

The issue is resolved. Further remediations are under way to ensure the issue does not reoccur.

Posted Feb 25, 2025 - 06:03 AEDT

Monitoring

The system is functioning as expected. The team continue to monitor the system closely.

Posted Feb 24, 2025 - 13:29 AEDT

Identified

The issue has returned and the team are working on the fix. The site will be redirected to the maintenance page for a short time.

Posted Feb 24, 2025 - 13:02 AEDT

Monitoring

The system is operational again and the team are working to understand the cause of the issue.

Posted Feb 24, 2025 - 12:30 AEDT

Investigating

We are currently experiencing an issue with the system at the moment. We are already investigating the problem and will follow up with updates shortly.

Posted Feb 24, 2025 - 12:24 AEDT

This incident affected: Redmap Health Status (Production - home.smartcloud.com.au).