Please subscribe for alerts should there be issues or outages, planned or not. The system will email or SMS you when an issue arises, and as updates and resolutions are made.
Redmap Health Status
Operational
90 days ago
100.0
% uptime
Today
Production - home.redmap.com
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Redmap will be unavailable during this window while we deploy the Redmap5 August release. Invoice processing, approvals, and integrations with your connected finance systems will be unavailable until maintenance completes.
No action is required. Please complete any in-progress approvals before 12 August, 9:00 pm AEST.
Resolved -
Redmap 5 experienced a brief service interruption today from 1:09 PM to 1:29 PM. During this time, some users may have experienced difficulty accessing the application.
The issue has been resolved, and service has been fully restored. We are continuing to investigate the cause and will provide additional updates if necessary.
We apologise for any inconvenience caused.
Jul 31, 14:01 AEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 31, 13:35 AEST
Investigating -
We are currently experiencing an issue with the system. We are already investigating the problem and will follow up with updates shortly.
Our apologies for the inconvenience.
Jul 31, 13:26 AEST
Resolved -
We would like to advise you of a service disruption affecting invoice line functionality in Redmap5, which has now been fully resolved.
What happened Release 5.19.4 on 15 July introduced an issue affecting two areas: - CSV import: invoice line data was not being processed correctly - Line splitting: not functioning as expected
What we did Our engineering team identified the root cause and deployed hotfix 5.19.4 HF 2 on 30 July 2026. Both functions are now fully restored and functional.
What's next The underlying change will be redesigned and tested before reintroduction. We'll give advance notice of any future changes affecting your workflows.
We apologise for the disruption. Please contact support with any ongoing concerns.
Jul 31, 13:22 AEST